Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Waris Infotech ("Company," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Waris Infotech provides AI-powered digital transformation services, including but not limited to:

• AI transformation and consulting
• Data modernization and analytics
• Digital product engineering
• Cloud and infrastructure services
• Logistics platform development
• EDI modernization
• CRM and RevOps implementation
• Software development and consulting

3. Service Agreements

Specific services will be governed by separate service agreements, statements of work, or contracts ("Service Agreements") that will supplement these Terms. In case of conflict between these Terms and a Service Agreement, the Service Agreement will prevail.

4. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Cooperate with our team and provide timely feedback
• Ensure you have the necessary rights and permissions for any materials provided
• Comply with all applicable laws and regulations
• Pay all fees as specified in the applicable Service Agreement
• Maintain the confidentiality of any proprietary information shared by us

5. Payment Terms

Payment terms will be specified in individual Service Agreements. Unless otherwise specified:

• Invoices are due within 30 days of receipt
• Late payments may incur interest charges
• We reserve the right to suspend services for overdue payments
• All fees are non-refundable unless otherwise agreed in writing

6. Intellectual Property Rights

6.1 Client IP

You retain ownership of your pre-existing intellectual property. You grant us a license to use your IP solely for the purpose of providing services.

6.2 Our IP

We retain ownership of our pre-existing intellectual property, methodologies, tools, and know-how. Any improvements or derivatives of our IP remain our property.

6.3 Work Product

Ownership of work product created specifically for you will be addressed in the applicable Service Agreement.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our relationship. This obligation survives termination of our services.

8. Warranties and Disclaimers

We warrant that our services will be performed in a professional manner consistent with industry standards. However:

• Services are provided "as is" without additional warranties
• We do not guarantee specific business outcomes or results
• We disclaim all implied warranties to the extent permitted by law
• Technology solutions may have inherent limitations and risks

9. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the fees paid for the specific service giving rise to the claim
• We shall not be liable for indirect, incidental, special, or consequential damages
• We shall not be liable for business interruption, lost profits, or data loss
• These limitations apply regardless of the theory of liability

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content or materials you provide to us

11. Termination

Either party may terminate services:

• For convenience with 30 days' written notice
• Immediately for material breach that remains uncured after 15 days' notice
• Immediately if the other party becomes insolvent or files for bankruptcy

Upon termination, you remain liable for all fees incurred prior to termination.

12. Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

13. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of Pennsylvania, United States, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration or as otherwise agreed in writing.

14. Data Protection and Privacy

Our collection and use of personal information is governed by our Privacy Policy. We will process personal data in accordance with applicable data protection laws and regulations.

15. Modifications

We reserve the right to modify these Terms at any time. We will provide notice of material changes. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with any applicable Service Agreements, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements relating to the subject matter.

18. Contact Information

For questions about these Terms of Service, please contact us: